Why CRM Implementation Fails Before It Starts

CRM implementation mistakes — business leader reviewing CRM pipeline that is not producing commercial insight in Nairobi office

Most CRM implementations produce a system that works technically and changes nothing commercially. The failure almost always happens before the first field is configured. Here is why.

SEO Is Not Dead. But Your Strategy Might Be.

Is SEO dead - marketing analyst reviewing organic search performance data in Nairobi office

Organic search still works. Businesses that say SEO is not working for them almost always have the same problem – and it is
not the algorithm. Here is what is actually happening.