What Your Audience Says Publicly and What They Search for Privately Are Two Different Things
The gap between what your audience posts about on social media and what they type into Google is often the same gap between the message your marketing is built on and the one that would actually convert them.
The Line Between Personalisation and Surveillance in Marketing
Personalised marketing converts when it serves the buyer. It unsettles when it reveals how much was known without permission. Here is where the line sits – and how to stay on the right side of it.