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    • by Growth Stage
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    • We diagnose
      • Strategic Direction Review
      • Market Position Review
      • Build Readiness Review
      • Operational Momentum Review
      • Customer Growth Review
    • We architect
      • Strategic Architecture
      • Positioning Architecture
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      • Momentum Architecture
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  • Capabilities
    • Answer Engine Optimisation
    • Brand and Design
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    • Copywriting and Messaging
    • CRM Implementation
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    • Customer Journey Design
    • Data, Analytics and Reporting
    • Email Marketing and Automation
    • Lead Generation Frameworks
    • Marketing Leadership
    • Paid Media
    • Printing and Physical Touchpoints
    • Sales Enablement
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    • Training and Capability Building
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  • Resources
    • Blog
  • Contact
  • About
  • How We Work
    • by Growth Stage
    • by Buyer Journey
  • Services
    • We diagnose
      • Strategic Direction Review
      • Market Position Review
      • Build Readiness Review
      • Operational Momentum Review
      • Customer Growth Review
    • We architect
      • Strategic Architecture
      • Positioning Architecture
      • Build Architecture
      • Momentum Architecture
    • We execute
      • Execute or Scale
  • Capabilities
    • Answer Engine Optimisation
    • Brand and Design
    • Content Marketing
    • Copywriting and Messaging
    • CRM Implementation
    • Customer Growth and Retention
    • Customer Journey Design
    • Data, Analytics and Reporting
    • Email Marketing and Automation
    • Lead Generation Frameworks
    • Marketing Leadership
    • Paid Media
    • Printing and Physical Touchpoints
    • Sales Enablement
    • Search Engine Optimisation
    • Social Media Management
    • Training and Capability Building
    • Website Development
  • Resources
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Day: 15 August 2018

Beyond B2B and B2C: Every Buying Decision Is Made by a Person

Marketing strategy — team working through buyer decision mapping in Nairobi meeting room

The B2B and B2C distinction tells you the category of the sale. It does not tell you anything about the person making the decision. Here is why that matters – and what changes when you market to the decision rather than the category.

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